JOB SUMMARY:

The Operations Coordinator is responsible for synchronizing various managers and departments within the company, client relations, inventory management, logistics, updating the shop with all company operational/engineering protocols, as well as the responsibility of constructing tours from a concept on paper to a fully integrated system being presented to the client.

QUALIFICATIONS/ REQUIREMENTS: The requirements listed below are representative of the knowledge, skill and/or ability required to perform the essential functions of this job while exercising independent judgment and discretion.

• Proficient with Microsoft Office with a willingness to improve knowledge base moving forward.
• Ability to communicate information and ideas in writing, in person, and over the phone so others will understand.
• Ability to read and understand information and ideas presented in writing, in person, and over the phone.
• Ability to work on a team, maintain a positive attitude, and be open to learning.
• A wide variety of knowledge in the audio touring industry, Clair gear, and in all aspects of the company
• Strong knowledge of loading and unloading trucks (Van à 53' Trailer).

ESSENTIAL FUNCTIONS:

• Must excel in a fast-paced, demanding, and continuously changing environment.
• Strong problem-solving skill set, analytical skills, great attention to detail, and willingness to accept the responsibility for all jobs loaded out of the warehouse.
• Lifestyle work ethic - Working long days and weekends when necessary; being available 24/7 to service client needs

EXPERIENCE:

• Good understanding of Clair proprietary gear/policies or advanced audio/signal flow knowledge.
• Working knowledge of ERP systems

RESPONSIBILITIES AND DUTIES:

• Accurately track, manage, and utilize company owned assets
• Control/maintain inventory levels for current and future projects while ensuring the shop is operating efficiently and effectively using resources available.
• Communicate with Account Managers to obtain all client information that relates to the job at hand; ultimately organizing proposals into working job orders for the shop to complete.
• Handle multiple orders at one time, verifying that all information is correct and organized.
• Provide various departments with information and diagrams required to build orders to client specifications.
• Oversee assigned jobs from start to finish. Ensure each department follows company protocols and jobs are completed on time.
• Perform final check of orders, diagrams, and client information prior to gear loading out.
• Ensure Clair field personnel have current equipment lists, diagrams, and other necessary information required to provide world class service to our clients.